General conditions of sale

⚖️ General Terms and Conditions of Sale

📋 Legal information

Nuvéa Paris
Email: contact@nuveaparis.com
Website: www.nuveaparis.com

🛒 Orders

Order placement

All orders placed on our website constitute a sales contract. Confirmation of your order implies acceptance of our terms and conditions.

Price

Prices are shown in euros including VAT. We reserve the right to change our prices at any time, but products will be billed based on the rates in effect at the time the order is validated.

🚚 Delivery

  • Metropolitan France: 2-3 business days
  • Free delivery: On orders over €50
  • Shipping costs: €4.90 for orders under €50

💳 Payment

Accepted payment methods: Credit card, PayPal, Apple Pay
Secure SSL payment - Your data is protected

🔄 Right of withdrawal

In accordance with the law, you have 14 days to exercise your right of withdrawal. At Nuvéa Paris, we extend this period to 30 days.

🛡️ Guarantees

  • Legal guarantee of conformity: 2 years
  • Nuvéa Paris satisfaction guarantee: 30 days

🔒 Data protection

Your personal data is processed in accordance with the GDPR. It is never sold to third parties and is only used to process your orders and inform you of our new products (with your consent).

📞 Complaints

For any complaints: contact@nuveaparis.com
In the event of a dispute, an amicable solution will be sought before any legal action is taken.

Terms and conditions updated on: September 2025