General conditions of sale
⚖️ General Terms and Conditions of Sale
📋 Legal information
Nuvéa Paris
Email: contact@nuveaparis.com
Website: www.nuveaparis.com
🛒 Orders
Order placement
All orders placed on our website constitute a sales contract. Confirmation of your order implies acceptance of our terms and conditions.
Price
Prices are shown in euros including VAT. We reserve the right to change our prices at any time, but products will be billed based on the rates in effect at the time the order is validated.
🚚 Delivery
- Metropolitan France: 2-3 business days
- Free delivery: On orders over €50
- Shipping costs: €4.90 for orders under €50
💳 Payment
Accepted payment methods: Credit card, PayPal, Apple Pay
Secure SSL payment - Your data is protected
🔄 Right of withdrawal
In accordance with the law, you have 14 days to exercise your right of withdrawal. At Nuvéa Paris, we extend this period to 30 days.
🛡️ Guarantees
- Legal guarantee of conformity: 2 years
- Nuvéa Paris satisfaction guarantee: 30 days
🔒 Data protection
Your personal data is processed in accordance with the GDPR. It is never sold to third parties and is only used to process your orders and inform you of our new products (with your consent).
📞 Complaints
For any complaints: contact@nuveaparis.com
In the event of a dispute, an amicable solution will be sought before any legal action is taken.
Terms and conditions updated on: September 2025